Privacy Policy

Families In Transition of Santa Cruz County

Privacy Policy

Effective Date: 02/02/2026

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Families In Transition of Santa Cruz County, Inc. (“FIT,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information through our website and related services.

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1. Information We Collect

A. Information You Provide

We may collect personal information when you:

• Make a donation

• Sign up for updates or newsletters

• Submit a referral inquiry

• Volunteer

• Register for an event

• Contact us

This may include:

• Name

• Email address

• Phone number

• Mailing address

• Donation amount

• Employer information (for matching gifts)

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B. Program-Related Information

Individuals seeking housing services may provide additional information such as:

• Household composition

• Income verification

• Housing history

• Eligibility documentation

Program-related data may be stored in secure systems and is subject to additional confidentiality protections required by federal, state, and local housing programs.

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2. Payment Processing & Financial Information

FIT does not store or directly process full credit card or bank account information.

Online donations may be processed through third-party platforms including:

• GiveButter

• PayPal

• Stock donation intermediaries or brokerage platforms

These third-party providers collect and process financial information in accordance with their own privacy and security policies. We encourage donors to review those policies before completing transactions.

Stock Donations Disclaimer

FIT does not provide legal, tax, or financial advice. Donors considering stock or other non-cash contributions should consult their financial advisor or tax professional regarding the tax implications of such gifts.

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3. Email Communications & Marketing

If you provide your email address, we may use it to:

• Share updates about our programs

• Send fundraising appeals

• Promote events or community initiatives

You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly.

We do not sell or share email lists for commercial purposes.

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4. How We Use Information

We use collected information to:

• Provide housing stabilization services

• Process donations

• Communicate with donors and community members

• Respond to referrals and service inquiries

• Comply with reporting requirements

• Improve our website and outreach efforts

We do not sell personal information.

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5. Cookies & Website Tracking

Our website may use cookies and similar technologies to:

• Analyze website traffic

• Improve user experience

• Support outreach campaigns

Visitors may manage cookie preferences through our website’s consent banner.

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6. Information Sharing

We may share personal information:

• With partner agencies when necessary and with appropriate consent

• With funders in aggregate or de-identified form

• With trusted service providers that support website hosting, payment processing, or communications

We do not sell or rent personal information.

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7. California Privacy Rights

If you are a California resident, you have the right to:

• Request access to personal information we collect

• Request correction of inaccurate information

• Request deletion of personal information

• Request information about data-sharing practices

• Opt out of the sale of personal information (FIT does not sell personal data)

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8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.

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9. Children’s Privacy

Our website is not designed to attract children, and it is not our intent to collect personal information from children under the age of consent in their country or state of residence. We request that children under the age of consent do not submit any personal information through our website.​

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

For questions regarding this Privacy Policy, contact:

Families In Transition of Santa Cruz County, Inc.
info@fitsantacruz.org
(831) 728-9791