Client Feedback

Hear what some of our previous clients have to say about their experience with FIT:

"I think Families In Transition is a heaven sent, wonderful program that is offered. I couldn't belief [sic] there was such a program out. As a single mother who was out of work, it enabled me to further my education and helped me become self-sufficient."

"I deeply appreciate that FIT has made it possible for my family to live in a private, safe, stable housing situation while I complete my educational/training goals."

"This program has been truly a blessing."


Feedback Form

If you are a current or previous client of FIT, you can give us your feedback on the services you've received. Please answer the following questions as best as you can:

  1. What do you like about Families In Transition?
  2. What do you dislike about Families In Transition?
  3. Who is your current case manager?
  4. Is your case manager courteous and supportive of you?
  5. Does your case manager meet with you regularly and follow through on their commitments?
  6. Are you achieving the goals that you and your case manager developed when you entered the program?
  7. Do you believe that the Families In Transition staff tries to deliver good service to all of the people they work with?
  8. Are the Families In Transition staff sensitive to your cultural background and the language you speak?
    • I was spoken to in my own language.
    • I believe the staff understood mine and my family's situation.
    • I believe the staff was interested in learning about mine and my family's background.
    • I feel the staff showed respect for me and my family.
    • I feel comfortable with the staff.
  9. Additional comments: